The Challenge
Cultures of trust can only thrive above-board. Trust is a learnable skill that can be earned. Teams and organisations that operate with high trust significantly outperform those who do not cultivate trust at the core of their culture. Developing trust helps team members become energised and engaged. They collaborate more effectively, operate faster, and achieve sustainable results. Trust comes with practise and constant reinforcement. Complex educational problems cannot be solved with the stroke of a pen, a leadership mandate, a training programme, restructuring, or changing a system. Although these elements can be helpful; all grand strategies must eventually degenerate down to real work done by real people.
‘The Speed of Trust Transformation Process’ is leverage that dramatically impacts educational outcomes through changing the performance of individuals and teams. Creating a high trust, highly engaged culture is the ultimate, long-term competitive advantage.
Integrity
Inner congruence, character and principlesCredibility
A language to understand credibility and trust issues
Intent
Declaring our positive intent of mutual benefitDeclare It
Avoid the taxes of unclear motives and agendas
Capabilities
Upgrade your skill-set to be relevantCompetence
Get everyone learning, growing and developing new skills
Results
A real key to success - responsibility for resultsCulture
Create a high trust culture to increase everyone’s performance
The Trust Solution
The vital currency in today’s collaborative world is trust. Stephen Covey in his best-selling book ‘The Speed of Trust’, affirms that you can forego the slow, time–killing bureaucracies put in place because of mistrust, and start accelerating forwards by moving at the speed of trust. The solution is to “Replace suspicion with productivity and uncertainty with prosperity through trust.” Communication, creativity, and engagement can only improve with trust. Productivity speeds up and costs decrease as attention is redirected toward objectives instead of suspicion and frustration. In Leading at the Speed of Trust leaders become competent in using the framework, language, and behaviours that lead to high-trust teams. Leading at the Speed of Trust 3.0 will provide the mindset, skillset, and toolset that will measurably increase a leader’s ability to deliver results in a way that inspires trust.
Self Trust
Discover the first wave of trust – self-trust and learn to apply the 4 Core of Credibility that will increase your long-term credibility with others.
Relationship Trust
Discover the 13 high-trust behaviours that leaders use to develop, restore and extend trust to build key relationships.
Organisational Trust
Learn how to build your team’s credibility and help create high-trust systems, processes, and symbols of trust in your organisation
Market Trust
Market-trust is based on the principle of reputation and how you can build trust in the market place. You will look at how you can build a strong reputation with all your key stakeholders.
Societal Trust
Many of us feel as if we don’t have a high degree of influence over the overall trust in society. However, after examining the impact of the first four waves of trust you see how your direct influence on others creates a ripple effect through society
Get Results in a Way that Inspires Trust
- Increase your personal credibility and influence
- Extend appropriate levels of trust with staff and peers
- Adopt and apply the 13 Behaviours that build, maintain, and restore trust.
- Improve results by building a high-trust culture among your staff
- Identify and address “trust gaps” so that you can improve communication and increase productivity
- Manage change better and lead high-performing teams that are agile, collaborative, innovative, and engaged.
- Create a Trust Action Plan to increase personal credibility and influence.
What People Say
“The ability to establish, grow, extend, and restore trust with all stakeholders — customers, suppliers, and employees—is the critical leadership competency in the global economy.”
“You may not be able to control everything, but you can influence certain things. Trust starts with you.”
“Trust is like the air we breathe. When it’s present, no one notices. When it’s absent, everyone notices”
“Trust is a critical component in managing change and executing strategy, both so necessary to drive up results”
Participant Kit
- Attend the course in a one-day or two-day format
- Trust Quotient online 360o Assessment
- Leading at the Speed of Trust Participant Guidebook
- Weekly Trust Huddle Guide Leader Guide
- Leading at the Speed of Trust Book
- Speed of Trust Digital Coach App
- Speed of Trust Action Cards

The Book
This is a groundbreaking and paradigm-shifting book. It articulates why building trust is a key leadership competency and how to inspire trust in our personal and professional relationships.
Training Formats
These public events take place throughout the country and tailored to specific audiences.
Licensing provides the opportunity for you and your team to receive accreditation and the licences to deliver the FranklinCovey programmes yourselves.